Company’s Objectives

In line with our Quality Policies for pursuing continual improvement, the Executive Management have established the following corporate objectives as a measure of our improvements in client satisfaction, processes performance, productivity, relations with suppliers and the competence of our people:

- To ensure that we monitor the level of client satisfaction with our products and services so that we have a
sound basis for continually improving client relations and thereby increasing our market share.

- To monitor the performance of our business processes so that we can continually improve the efficiency of

significantly to the overall efficiency of the business.

- To ensure that we have an adequate level of competence within our staff. This is brought about by careful
recruitment and by arranging and providing adequate training.

In addition to forming abases improvement these objectives also form focus for all of your staff.